We deliver *FREE to the UK Mainland, Northern Ireland & ROI.
Deliveries to the UK Mainland are approx within 2-3 working days, for smaller items such as Vacuum Cleaners, Microwaves, and Small Appliances etc.
Larger items, such as Washing Machines, Dishwashers, Fridge Freezers etc, are delivered approx within 5-7 Working Days.
For larger items, we aim to deliver within 7 working days of your payment clearing, this does depend however on your location & the stock availability of the goods.
For very large items such as American Style Fridge Freezers and Range Cookers, these will be delivered to the nearest point of access. Delivery is made on a pallet basis with 1 driver. The driver will help to take your item Inside, or to a garage providing there is someone there to help with any lifting etc.
Stone driveways or steps may mean that the delivery is treated as a kerbside delivery. It is the customer’s responsibility to ensure that help is on site on the day of delivery. It is also the customer’s responsibility to advise us on any access issues, steps, stone driveways etc.
Our *FREE Mainland UK delivery, not only is for smaller items such as Vacuums, Microwaves etc, our *FREE UK Delivery also includes delivery of larger items such as Washing Machines, Cookers, Oven, Fridges Freezers etc etc.
We will always do our best to always meet our delivery times, however there may arise an occasion when an item is out of stock or other unforeseen circumstance may cause a delay. Should this happen we will contact you immediately with an estimated delivery time; should this time be unsatisfactory we will offer you a full refund.
Any items ordered will be delivered to the address specified by you at the time of purchase. A valid signature is required upon delivery; at this point you will become responsible for the goods.
In order to ensure a quick and safe delivery every time, it is recommended that you make us aware of any special requirements or site related restrictions that may hinder our delivery drivers. This can include steps, narrow doorways, soft path ways, road access, etc. We reserve the right to refuse delivery where, in our delivery driver’s opinion, it would put our staff at risk.
NB: Our delivery drivers will not carry items upstairs on their own.
We can deliver to flats / apartments above ground level providing there is a lift. Our drivers are not obliged to help carry items upstairs; this is at the driver’s discretion and not a service we offer.