Welcome to our biggest store yet! The very first HBH Woolacotts electrical superstore in Cornwall and Devon, with Store Manager Tony, Assistant Managers Sara and Dan and their team of 9 Sales Advisors, all fully trained in all areas of electrical products, and available to offer advice and free technical help on everything from kettles to American Style Fridge Freezers, as well as all the services that we offer at HBH Woolacotts.
The most noticeable feature of this store is the sheer size, as the largest HBH Woolacotts store so far. But it’s not just the size alone that you will notice, but also how the space has been used so efficiently, to display a huge array of products, from range cookers to small kitchen appliances. The ground floor features the vacuum cleaner section, with the best products from Dyson, Vax, Panasonic and Miele all on display and available for demonstration. An IT and computing area with laptops, tablets, e-readers and desktop computers all powered up and ready for you to try out, and for our trained sales advisors to demonstrate each of their unique features. Cameras and Camcorders are not far away, and again, all out on display ready to be demonstrated and tested out by you.
The ground floor is also host to an entire range of white goods, including fridges, freezers, washing machines, tumble dryers and washer dryers from all types of brands such as Hotpoint, Miele, LG, Panasonic, Bosch and Siemens. The Audio and Visual section is also featured on this floor, with a section for televisions, Hi-Fi systems, iPod docking stations, surround sound and Home Cinema Systems for the full cinema effect. All of these products are on display, for you to get a full idea of how they might work in your home.
On the first floor of the superstore is the coffee lounge with a balcony over-looking the ground floor, here you are able to chill out with a coffee and some nibbles while your sale is sorted out, complimentary to customers who visit the store. Also featured in the coffee lounge are built-in appliances including an integrated Miele coffee machine and built-in dishwashers, so you can really see how these are operated. This area also hosts many cooking and appliance demonstrations, where many of our manufacturers are able to show our customers how to best use some of the top kitchen appliances, a chance to get top tips on the product features.
St. Austell and its surrounding areas is also covered by engineers that are able to call out and inspect appliances where a fault might have occurred. Whether your appliance is in or out of warranty, the engineers are able to come to your property and diagnose the fault. Our delivery team are able to collect the item and return it to the workshop for the engineer to fix the problem if necessary, or the problem can be fixed on site.
The area is also covered by Aerial and Satellite engineers who can perform custom or standard installations of satellite dishes and aerials, they are also able to call out to your property when a problem arises with an aerial or satellite dish, and fix the issue on-site.
Founded in 1976, HBH Woolacotts is a local, family run business that specialises in selling electrical products such as TV's, Home Cinema Equipment, Washing Machines, Cookers, Camera's to name a few. Today, we operate 9 retail shops throughout Cornwall and Devon, including the UK's first Panasonic Store (formerly Panasonic Technics Centre) and Plymouth Sony Centre.
We realise that buying a brand new TV, or new kitchen appliances can be a very important and difficult decision; our team of highly trained and knowledgeable sales staff are always on hand to give you honest, friendly advice and help guide you through your purchase so we can help you find the products that are right for you.
What's more, we also offer free delivery and installation in Cornwall and Devon, unparalleled after sales support and a range of complementary services. We fully understand that customers want to be looked after and our goal is to ensure that each and every one of our customers is provided with the level of service that they deserve. We're always ‘Happy to Be Helpful'!
You can find HBH Woolacotts St. Austell located between Hardy Carpets and Speedy Hire on the Valley Retail Park, Gover Road.
The St. Austell delivery team deliver and install in and around the following towns: Luxulyan, Tywardreath, Charlestown, Polgooth, Mevagissey, Gorran Haven, St. Ewe, Grampound, St. Stephen, Foxhole, Nanpean, St. Dennis, Treviscoe, Ladock, Probus, Tresillian, Truro, Carnon Downs, Devoran, Perranarworthal, Penryn, Falmouth, St. Mawes, Gerrans, Portscatho, Veryan.
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First time I have visited the store and I was really impressed by the helpful and pleasant staff. Thank youPat Locke 16 Apr 2018
I visited your store today 16.11.17 and advise you that your staff member Ruth Simmons, Sales Advisor is a credit to your company as she dealt with me and my wife in a very professional & friendly manner and she gave us all the advice needed to purchase a new TV and Sound Bar. Please pass on my comments to her.Mr R Camillis 16 Nov 2017